Customs launches investigation into officer- clearing agents altercation, harps on respect, professionalism

By Ezurike Ugochukwu

The Nigeria Customs Service (NCS) said it has commenced investigations into two separate viral videos circulating on social media involving one of its officers and clearing agents at Car Park C Terminal of the Tin-Can Island Port Area Command.

In one of the videos, agents are seen confronting, embarrassing and being hostile to a Customs officer, while another shows the same officer being warmly received by agents.

In a release signed by NCS National Spokesman Abdullahi Maiwada, made available to Nation Update, the Service stated that the Customs Police Unit has been tasked with reviewing the videos, gathering statements from the officer involved, and engaging relevant stakeholders who are in one way or the other connected to these scenarios.

“It is important to note that the NCS takes these incidents very seriously. Following standard protocol, the Service has initiated an investigation into the circumstances surrounding both videos.

To ensure impartiality and thoroughness, the Customs Police Unit is tasked with reviewing the videos, gathering statements from the officer involved, and engaging relevant stakeholders associated with these incidents.

“In accordance with the NCS Act 2023, Section 30, the NCS remains committed to a transparent and accountable process. It is important to note that any individual found to be in violation of NCS regulations—whether clearing agents, officers, or other parties involved will be held accountable under the law, and appropriate measures will be taken as a deterrent.

“The NCS management, under the leadership of Comptroller General of Customs (CGC) Bashir Adewale Adeniyi MFR, assures the general public, stakeholders, and the business community that appropriate action will be taken based on the investigation’s findings.”

He urges all parties within the port community to conduct their activities responsibly and uphold principles of respect and professionalism.

Reaffirms NCS commitment to fostering a safe and conducive environment for legitimate trade and commerce to thrive across all its formations.